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K SMARTWATCH
Engineered for Performance. Built for Movement.
Discover our sport-optimised editions, designed to support mobility, endurance, and recovery—whatever your pace or goal.
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FAQs
Find answers to all your questions. And remember, if you need further assistance, we will always be ready to help at support@ksmartwatch.co.uk
Can I do a change of color, size, or variation after placing the order?
During the first 24 hours after placing the order, we are able to change something if necessary, so get in touch with us immediately through our customer service email and we will help you with this.
What if I made a mistake in my shipping address when placing the order?
Within the first 24 hours, we can do any corrections to the order, so it’s very important for you to send us an email with the right shipping address so we can change it ASAP.
Can I cancel my order?
Even though our policies are clear about this, we want to help you. Before the order is processed, we can still cancel your order. You have to send us an email and we will proceed with it. Remember after this time, we are no longer capable of canceling any order.
I need more information about an item before purchasing it
If you would like to know more about any of our products, you can send us an email and a Customer Representative will give you all the information you need about it.
I have a discount coupon. How can I use it?
When you are placing an order, on the checkout page, you will find a section where you can add your coupon.
